Terms of Use


Effective date: November 1, 2025 

Welcome to Pearl 27. Please read on to learn the rules and restrictions that govern your use of our website(s), products, services, including without limitation any and all professional services described in a written order form executed by you and Pearl 27 (each, an “Order Form”), and applications (the “Services”). If you have any questions, comments, or concerns regarding these terms or the Services, please contact us at:

Email:  support@pearl27.com

Address:  3400 N 1200 W, Ste 204, Lehi, Utah  84043

These Terms of Use (the “Terms”) are a binding contract between you and PEARL 27, LLC (“Pearl 27,” “we” and “us”). Your use of the Services in any way means that you agree to all of these Terms, and these Terms will remain in effect while you use the Services. These Terms include the provisions in this document as well as those in the Privacy Policy[LINK]. Your use of or participation in certain Services may also be subject to additional policies, rules and/or conditions (“Additional Terms”), which are incorporated herein by reference, and you understand and agree that by using or participating in any such Services, you agree to also comply with these Additional Terms. 

Please read these Terms carefully. They cover important information about Services provided to you and any charges, taxes, and fees we bill you. These Terms include information about future changes to these Terms, automatic renewals, and limitations of liability. PLEASE NOTE THAT YOUR USE OF AND ACCESS TO OUR SERVICES ARE SUBJECT TO THE FOLLOWING TERMS; IF YOU DO NOT AGREE TO ALL OF THE FOLLOWING, YOU MAY NOT USE OR ACCESS THE SERVICES IN ANY MANNER.

  1. Overview.

We are constantly trying to improve our Services, so these Terms may need to change along with our Services. We reserve the right to change the Terms at any time, but if we do, we will place a notice on our site located at https://pearl27.com/, send you an email, and/or notify you by some other means. 

If you don’t agree with the new Terms, you are free to reject them; unfortunately, that means you will no longer be able to use the Services, unless we agree otherwise in writing. If you use the Services in any way after a change to the Terms is effective, that means you agree to all of the changes. 

Except for changes by us as described here, no other amendment or modification of these Terms will be effective unless in writing and signed by both you and us. 

  1. Privacy.

Pearl 27 takes the privacy of its users very seriously. For the current Pearl 27 Privacy Policy, please click here[LINK].

Children’s Online Privacy Protection Act

The Children’s Online Privacy Protection Act (“COPPA”) requires that online service providers obtain parental consent before they knowingly collect personally identifiable information online from children who are under 13 years of age. We do not knowingly collect or solicit personally identifiable information from children under 18 years of age; if you are a child under 18 years of age, please do not attempt to register for or otherwise use the Services or send us any personal information. If we learn we have collected personal information from a child under 18 years of age, we will delete that information as quickly as possible. If you believe that a child under 18 years of age may have provided us personal information, please contact us at support@pearl27.com.

  1. Users.

You may be required to sign up for an account, select a password and user name (“Pearl 27 User ID”), and provide us with certain information or data, such as your contact information. You promise to provide us with accurate, complete, and updated registration information about yourself. You may not select as your Pearl 27 User ID a name that you do not have the right to use, or another person’s name with the intent to impersonate that person. You may not transfer your account to anyone else without our prior written permission.

You represent and warrant that you are an individual of legal age to form a binding contract (or if not, you’ve received your parent’s or guardian’s permission to use the Services and have gotten your parent or guardian to agree to these Terms on your behalf). If you’re agreeing to these Terms on behalf of an organization or entity, you represent and warrant that you are authorized to agree to these Terms on that organization’s or entity’s behalf and bind them to these Terms (in which case, the references to “you” and “your” in these Terms, except for in this sentence, refer to that organization or entity).  Any act or omission by an organization’s or entity’s users of the Services that would have constituted a breach of these Terms had it been an act or omission by such organization or entity shall constitute a breach of these Terms by such organization or entity.

You will only use the Services for your own internal, personal use, and not on behalf of or for the benefit of any third party, and only in a manner that complies with all laws that apply to you. If your use of the Services is prohibited by applicable laws, then you aren’t authorized to use the Services. We can’t and won’t be responsible for your using the Services in a way that breaks the law.

You will not share your Pearl 27 User ID, account or password with anyone, and you must protect the security of your Pearl 27 User ID, account, password and any other access tools or credentials. You’re responsible for any activity associated with your Pearl 27 User ID and account.

If both parties agree in an Order Form that we will provide you with certain professional services, then you agree to the following additional terms and conditions with respect to such services (in addition to the other terms and conditions in these Terms that apply to the Services, of which such professional services remain a part):

  1. You acknowledge that the professional services will be performed in cooperation with your personnel.  In addition, you will furnish to us, in a timely manner, such (i) descriptions, content, trademarks and other materials, data and other information (collectively, “Customer Information”), (ii) cooperation and support, and (iii) access to certain of your accounts with third party product or service providers, as reasonably necessary or appropriate to enable or allow us to perform such professional services.  You hereby grant us a nonexclusive, royalty-free and nontransferable (except as otherwise provided in the “Assignment” Section below) right and license to use and disclose the Customer Information for the purpose of performing the professional services.  You agree that in performing the professional services, we (A) will use and rely primarily on the Customer Information and (B) do not assume any responsibility for the accuracy or completeness of any Customer Information, and will not undertake to verify its accuracy or completeness.

  2. You represent and warrant that you: (i) own all right, title and interest, or possess sufficient license rights, in and to the Customer Information and (ii) possess or have obtained all necessary rights, authorizations, consents and permissions in relation to providing Pearl 27 with access to, and permitting or enabling Pearl 27 to use, Customer’s accounts, subscriptions or other access to third party applications, products and services, in connection with Pearl 27’s performance of the professional services for Customer or as otherwise contemplated by the applicable Order Form.  You agree, as between the parties, you bear all responsibility and liability for (a) the accuracy, completeness, possession and use of Customer Information and (b) Pearl 27’s use of Customer’s accounts, subscriptions or other access to third party applications, products and services, in connection with the performance of professional services for Customer.  


  1. Pearl 27 retains all right, title and interest (including all intellectual and industrial property rights of any sort throughout the world) relating to any and all inventions (whether or not patentable), technologies, works of authorship, software, designs, forms, processes, methods, know-how, ideas, data and other materials and information made, conceived, reduced to practice or obtained, in whole or in part, by or on behalf of Pearl 27 (a) either before the date of the first Order Form with you or independent of the professional services provided to you in connection with the Order Forms (collectively, Pearl 27 Background IP) or (b) in connection with the professional services provided to you in connection with the Order Forms. but that are improvements or other modifications to Pearl 27 Background IP or that are not specific and exclusive to you (collectively, Pearl 27 Foreground IP).  


  1. You agrees that we are free to reuse all generalized knowledge, experience, know-how and technologies (including ideas, concepts, processes and techniques) related to the deliverables provided in connection with the professional services or acquired during performance of the professional services or other Services (including without limitation, that which we could have acquired performing the same or similar services for another customer).



  1. Messaging.

As part of the Services, you may receive communications through the Services, including messages that Pearl 27 sends you (for example, via email). 

  1. Restrictions.

You represent, warrant, and agree that you will not provide or contribute anything, including any Content (as that term is defined below), to the Services, or otherwise use or interact with the Services, in a manner that:

  1. infringes or violates the intellectual property rights or any other rights of anyone else (including Pearl 27);

  2. violates any law or regulation, including, without limitation, any applicable export control laws, privacy laws or any other purpose not reasonably intended by Pearl 27;

  3. is dangerous, harmful, fraudulent, deceptive, threatening, harassing, defamatory, obscene, or otherwise objectionable;

  4. jeopardizes the security of your Pearl 27 User ID, account or anyone else’s (such as allowing someone else to log in to the Services as you);

  5. attempts, in any manner, to obtain the password, account, or other security information from any other user;

  6. violates the security of any computer network, or cracks any passwords or security encryption codes;

  7. runs Maillist, Listserv, any form of auto-responder or “spam” on the Services, or any processes that run or are activated while you are not logged into the Services, or that otherwise interfere with the proper working of the Services (including by placing an unreasonable load on the Services’ infrastructure);

  8. “crawls,” “scrapes,” or “spiders” any page, data, or portion of or relating to the Services or Content (through use of manual or automated means);

  9. copies or stores any significant portion of the Content; or

  10. decompiles, reverse engineers, or otherwise attempts to obtain the source code or underlying ideas or information of or relating to the Services.

  11. uses, in part or in whole, any of the Services, including any output generated from the Services in response to your Content (“Output”), to train artificial intelligence or machine learning models without Pearl 27’s express written consent.


A violation of any of the foregoing is grounds for termination of your right to use or access the Services. 

  1. Ownership.

The materials displayed or performed or available on or through the Services, including, but not limited to, text, graphics, data, articles, photos, images, illustrations and so forth (all of the foregoing, the “Content”) are protected by copyright and/or other intellectual property laws. You promise to abide by all copyright notices, trademark rules, information, and restrictions contained in any Content you access through the Services, and you won’t use, copy, reproduce, modify, translate, publish, broadcast, transmit, distribute, perform, upload, display, license, sell, commercialize or otherwise exploit for any purpose any Content not owned by you, (i) without the prior consent of the owner of that Content or (ii) in a way that violates someone else’s (including Pearl 27's) rights.

Subject to these Terms, we grant each user of the Services a worldwide, non-exclusive, non-sublicensable and non-transferable license to use (i.e., to download and display locally) Content solely for purposes of using the Services. Use, reproduction, modification, distribution or storage of any Content for any purpose other than using the Services is expressly prohibited without prior written permission from us. You understand that Pearl 27 owns the Services. You won’t modify, publish, transmit, participate in the transfer or sale of, reproduce (except as expressly provided in this Section), create derivative works based on, or otherwise exploit any of the Services. The Services may allow you to copy or download certain Content, but please remember that even where these functionalities exist, all the restrictions in this section still apply.

  1. Customer Responsibilities and Obligations.

Any information or Content publicly posted or privately transmitted through the Services is the sole responsibility of the person from whom such Content originated, and you access all such information and Content at your own risk, and we aren’t liable for any errors or omissions in that information or Content or for any damages or loss you might suffer in connection with it. We cannot control and have no duty to take any action regarding how you may interpret and use the Content or what actions you may take as a result of having been exposed to the Content, and you hereby release us from all liability for you having acquired or not acquired Content through the Services. We can’t guarantee the identity of any users with whom you interact in using the Services and are not responsible for which users gain access to the Services. 

You are responsible for all Content you contribute, in any manner, to the Services, and you represent and warrant you have all rights necessary to do so, in the manner in which you contribute it.

The Services may contain links or connections to third-party websites or services that are not owned or controlled by Pearl 27. When you access third-party websites or use third-party services, you accept that there are risks in doing so, and that Pearl 27 is not responsible for such risks. 

Output is generated through the Services in response to Customer Data provided by you (“Input”), and certain Output may be generated using artificial intelligence or machine learning. You understand and agree that (i) you will not provide unnecessary, misleading, or deceptive Input in connection with your use of the Services (including any Input intended to steer the Services to produce inaccurate or harmful results); (ii) artificial intelligence and machine learning are rapidly evolving fields, and use of the Services may, in some instances, produce incorrect, incomplete, or inaccurate Output; (iii) you are solely responsible for verifying the accuracy, completeness, and appropriateness of any Output before relying on or acting upon it; (iv) reliance on unverified Output may cause harm, including but not limited to legal, financial, or physical harm; and (v) you have no rights in any materials generated through the Services for other users, regardless of any similarity to Output generated for you.

Any Output generated by the Services is accessed and used at your own risk, and Pearl 27 is not liable for any errors or omissions in any such Output or for any damages or losses you may suffer in connection with it. Pearl 27 cannot control and has no duty to take any action regarding how you may interpret, rely on, or use any Output, or what actions you may take as a result of having been exposed to Output, and you hereby release Pearl 27 from all liability for your having acquired or not acquired Output through the ServicesPearl 27 has no control over, and assumes no responsibility for, the content, accuracy, privacy policies, or practices of or opinions expressed in any third-party websites or by any third party that you interact with through the Services. In addition, Pearl 27 will not and cannot monitor, verify, censor or edit the content of any third-party site or service. We encourage you to be aware when you leave the Services and to read the terms and conditions and privacy policy of each third-party website or service that you visit or utilize. By using the Services, you release and hold us harmless from any and all liability arising from your use of any third-party website or service. 

Your interactions with organizations and/or individuals found on or through the Services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such organizations and/or individuals. You should make whatever investigation you feel necessary or appropriate before proceeding with any online or offline transaction with any of these third parties. You agree that Pearl 27 shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings.

If there is a dispute between participants on this site or Services, or between users and any third party, you agree that Pearl 27 is under no obligation to become involved. In the event that you have a dispute with one or more other users, you release Pearl 27, its members, managers, directors, officers, employees, contractors, agents, and successors from claims, demands, and damages of every kind or nature, known or unknown, suspected or unsuspected, disclosed or undisclosed, arising out of or in any way related to such disputes and/or our Services. You shall and hereby do waive California Civil Code Section 1542 or any similar law of any jurisdiction, which says in substance: “A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party.”

  1. Updates and Modifications.

We’re always trying to improve our Services, so they may change over time. We may suspend or discontinue any part of the Services, or we may introduce new features or impose limits on certain features or restrict access to parts or all of the Services. We reserve the right to remove any Content from the Services at any time, for any reason (including, but not limited to, if someone alleges you contributed that Content in violation of these Terms), in our sole discretion, and without notice.

  1. Fees and Payment.

The Services may be free or we may charge a fee for using the Services. If you are using a free version of the Services, we will notify you before any Services you are then using begin carrying a fee, and if you wish to continue using such Services, you must pay all applicable fees for such Services. Note that if you elect to receive text messages through the Services, data and message rates may apply. Any and all such charges, fees or costs are your sole responsibility. You should consult with your wireless carrier to determine what rates, charges, fees or costs may apply to your use of the Services.

  1. Paid Services. Certain of our Services may be subject to payments now or in the future (the “Paid Services”) as mutually agreed upon by you and us in a written Order Form. Please note that any payment terms presented to you in the process of using or signing up for a Paid Service are deemed part of these Terms.

  2. Payment. Any fees for using the Services shall be provided in an Order Form. Unless the Order Form provides otherwise, all fees pursuant to an Order Form are due and payable within fifteen (15) days of the invoice date. All fees are non-refundable. Late payments on any fees will be subject to an interest charge of two percent (2%) per month or the highest interest rate allowed by law, whichever is lesser.

  3. All payments required under these Terms and the Order Forms are exclusive of federal, state, local and foreign taxes, duties, tariffs, levies, withholdings and similar assessments (including without limitation, sales taxes, use taxes and value added taxes), and you agree to bear and be responsible for the payment of all such charges, excluding taxes based upon our net income.

  1. Term and Termination.

The term of the Services will commence on the earlier of (i) the effective date set forth in an Order Form and (ii) the date you begin using any of the Services, and continue in effect for the term set forth in an Order Form unless terminated earlier pursuant to these Terms. Please refer to our Privacy Policy[LINK], as well as the licenses above, to understand how we treat information you provide to us after you have stopped using our Services.

Pearl 27 is free to terminate any Order Form (or suspend access to) your use of the Services or your account for any reason in our discretion, including your breach of these Terms, unless otherwise mutually agreed upon by you and us in the applicable Order Form.  An Order Form may also be earlier terminated by you upon written notice to us if we materially breach a provision of the Order Form (including without limitation these Terms) and fail to cure such breach within 30 days after receipt of written notice thereof. 

Account termination may result in destruction of any Content associated with your account, so keep that in mind before you decide to terminate your account. We will try to provide advance notice to you prior to our terminating your account so that you are able to retrieve anything important that you may have stored in your account (to the extent allowed by law and these Terms), but we may not do so if we determine it would be impractical, illegal, not in the interest of someone’s safety or security, or otherwise harmful to the rights or property of Pearl 27.

If you have deleted your account by mistake, contact us immediately at support@pearl27.com – we will try to help, but unfortunately, we can’t promise that we can recover or restore anything.

Provisions that, by their nature, should survive termination of these Terms shall survive termination. By way of example, all of the following will survive termination: any obligation you have to pay us or indemnify us, any limitations on our liability, any terms regarding ownership or intellectual property rights, and terms regarding disputes between us.

  1. General Terms.

  1. Confidential Information.  During the term of the Order Form, a party (“Recipient”) may be provided information of the other party (“Discloser”) that the Discloser designates as confidential at the time of disclosure or the Recipient knows or reasonably should know is confidential or proprietary in nature given the nature of the information or the manner in which such information is disclosed (“Confidential Information”). The Recipient agrees, during and after the term of the Order Form, not to use any of the Discloser’s Confidential Information except for the purposes of the Order Form and not to disclose such information to any third party unless otherwise permitted by the Order Form, which includes in the case of Pearl 27 as Recipient, disclosure to a third party that is reasonably necessary to permit Pearl 27 to provide professional services as described in the Order Form. Notwithstanding anything to the contrary, Confidential Information does not include information available to the public without restriction on its use, information rightfully provided to the Recipient by a third party under no duty to the Discloser to maintain it in confidence, information rightfully in the Recipient’s possession without restriction on use or disclosure prior to disclosure by the Discloser, or information independently developed by the Recipient without use of or reference to the Discloser’s Confidential Information. Recipient may disclose any information that it is required to disclose in response to a court order, subpoena or other legally binding process; provided that, to the extent legally permissible, the Discloser is provided prior written notice of, and an opportunity to contest, such requirement. 


  1. Warranty Disclaimer. Pearl 27 and its licensors, suppliers, partners, parent, subsidiaries or affiliated entities, and each of their respective officers, directors, members, employees, consultants, contract employees, representatives and agents, and each of their respective successors and assigns (Pearl 27 and all such parties together, the “Pearl 27 Parties”) make no representations or warranties concerning the Services, including without limitation regarding any Content contained in or accessed through the Services, and the Pearl 27 Parties will not be responsible or liable for the accuracy, copyright compliance, legality, or decency of material contained in or accessed through the Services or any claims, actions, suits procedures, costs, expenses, damages or liabilities arising out of use of, or in any way related to your participation in, the Services. The Pearl 27 Parties make no representations or warranties regarding suggestions or recommendations of services or products offered or purchased through or in connection with the Services. THE SERVICES AND CONTENT ARE PROVIDED BY PEARL 27 (AND ITS LICENSORS AND SUPPLIERS) ON AN “AS-IS” BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR THAT USE OF THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.


  1. Limitation of Liability. TO THE FULLEST EXTENT ALLOWED BY APPLICABLE LAW, UNDER NO CIRCUMSTANCES AND UNDER NO LEGAL THEORY (INCLUDING, WITHOUT LIMITATION, TORT, CONTRACT, STRICT LIABILITY, OR OTHERWISE) SHALL ANY OF THE PEARL 27 PARTIES BE LIABLE TO YOU OR TO ANY OTHER PERSON FOR (A) ANY INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING DAMAGES FOR LOST PROFITS, BUSINESS INTERRUPTION, LOSS OF DATA, LOSS OF GOODWILL, WORK STOPPAGE, ACCURACY OF RESULTS, OR COMPUTER FAILURE OR MALFUNCTION, (B) ANY SUBSTITUTE GOODS, SERVICES OR TECHNOLOGY, (C) ANY AMOUNT, IN THE AGGREGATE, IN EXCESS OF THE GREATER OF (I) ONE-HUNDRED ($100) DOLLARS OR (II) THE AMOUNTS PAID AND/OR PAYABLE BY YOU TO PEARL 27 IN CONNECTION WITH THE SERVICES IN THE TWELVE (12) MONTH PERIOD PRECEDING THIS APPLICABLE CLAIM OR (D) ANY MATTER BEYOND OUR REASONABLE CONTROL. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL OR CERTAIN OTHER DAMAGES, SO THE ABOVE LIMITATION AND EXCLUSIONS MAY NOT APPLY TO YOU.


  1. Indemnity. To the fullest extent allowed by applicable law, you agree to indemnify and hold the Pearl 27 Parties harmless from and against any and all claims, liabilities, damages (actual and consequential), losses and expenses (including attorneys’ fees) arising from or in any way related to any claims relating to (a) your use of the Services (including any actions taken by a third party using your account), and (b) your violation of these Terms. In the event of such a claim, suit, or action (“Claim”), we will attempt to provide notice of the Claim to the contact information we have for your account (provided that failure to deliver such notice shall not eliminate or reduce your indemnification obligations hereunder).


  1. Assignment. You may not assign, delegate or transfer these Terms or your rights or obligations hereunder, or your Services account, in any way (by operation of law or otherwise) without Pearl 27's prior written consent. We may transfer, assign, or delegate these Terms and our rights and obligations without consent.


  1. Choice of Law and Venue. These Terms are governed by and will be construed under the laws of the State of Utah, without regard to the conflicts of laws provisions thereof.  Both you and Pearl 27 agree that any judicial proceeding will be brought in the state or federal courts located in Salt Lake County, Utah, or the federal district in which that county falls.


  1. Miscellaneous. The failure of either you or us to exercise, in any way, any right herein shall not be deemed a waiver of any further rights hereunder. If any provision of these Terms are found to be unenforceable or invalid, that provision will be limited or eliminated, to the minimum extent necessary, so that these Terms shall otherwise remain in full force and effect and enforceable. You and Pearl 27 agree that these Terms and the Order Forms are the complete and exclusive statement of the mutual understanding between you and Pearl 27, and that these Terms and the Order Forms supersede and cancel all previous written and oral agreements, communications and other understandings relating to the subject matter of these Terms. In the event of a conflict between these Terms and an Order Form, the Order Form will control but only with respect to such Order Form.  You hereby acknowledge and agree that you are not an employee, agent, partner, or joint venture of Pearl 27, and you do not have any authority of any kind to bind Pearl 27 in any respect whatsoever. You and Pearl 27 agree there are no third-party beneficiaries intended under these Terms.